Meet the core team

Meet Our Team

James Joseph Kendall - Founder

James Joseph Kendall is a long term American resident of Hanoi. He has been an English teacher since he lived here. In May 2016, he invited a group of friends to clean up Yen Hoa canal in Cau Giay district, Hanoi. His action went viral, and he founded Keep Hanoi Clean to clean all the dumping spots in Hanoi.

Diep - Keep Hanoi Clean

Diep Ngoc Bui - Chief Operating Officer

Diep Ngoc Bui is a freelance translator. She has worked on different projects ranging from education to human trafficking for various NGOs. She was a member of the management board for Saigon Hotpot, a not-for-profit organisation that offers free guide services — named one of the eight best social entrepreneur initiatives in CSIP in 2012. Diep has been involved with KHC since July 2016, and as a dreamer, she believes that KHC will contribute to a more sustainable and cleaner Hanoi.

Doug - Keep Hanoi Clean

Douglas Lee Snyder - General Director

Douglas Snyder is an environmentalist with over 20 years experience working on sustainable development issues and designing green buildings. Based in Hanoi since 2012, he’s been fortunate enough to have worked locally on sustainability programs for USAID, UN-Habitat, and the IFC-World Bank Group, along with his private sector work with ARDOR Green as deputy director of sustainable design. He has also taught business management at the National University of Vietnam since 2012. Doug became involved with KHC after seeing viral posts shortly after KHC first started its activities. That excitement has not let up yet, and he’s still excited to help Hanoi become a leader of urban sustainability in South-East Asia.

Diane Lee - Communications Consultant

Diane Lee is an Australian who has been in Hanoi for two years. With a Master's degree in Communication Management, as well as degrees in education and arts, she has worked government, education and not-for-profits. Her two years in Vietnam have seen her work in content marketing for diverse industries and organisations including travel, publishing and translation agencies. She is the Director of Delicious Consulting Vietnam LLC — a consulting company that specialises in providing marketing communications solutions for SMEs. Diane has been with KHC since July 2017 and believes in the power of social enterprises to solve social problems with business solutions.